As we’ve told you in previous posts, getting your computer infected is nothing difficult at all. Even if you use a powerful antivirus program, there still are chances for you to infect your PC with a virus, malware or spyware. When this happens, your computer will run slower, you’ll get lots of pop-ups, you will not be able to run certain programs or download tools you’re in need. In order to clean your computer of such malicious programs, here’s what you have to do.
1. Keeping your computer disconnected from Internet until you’re ready to clean your computer will be of great help. This will stop the malicious program from spreading as well as from leaking your private data.
2. When you think that your machine is virus infected, then one of the best things to do is to boot it into Safe Mode With Networking. By doing so, only the necessary programs will load . This way, you’ll stop the malware set to start automatically when Windows starts from loading.
To enter Safe Mode with Networking, you have to turn off your PC and then back on. Press the f8 key when you see anything on the screen and select this option from the Advanced Boot Options menu. Hit Enter and there you go.
3. Make sure you remove temporary files before running the virus scan. Use Disk Cleanup for that by going to Start>All programs>Accessories>System Tools>Disk Cleanup. This way, all the temporary files will be deleted, you’ll get more free disk space and the virus scan will run faster. Plus, some malware might be deleted along with the temporary files.
4. After you’ve followed the first three steps, you should be ready to run the virus scan. Since the antivirus tool you’ve been using so far hasn’t detected the malware, you’ll have to opt for another malware scanner.
Besides the real-time antivirus programs (that are constantly watching for malware), there are the on-demand scanners. These will scan your computer for malware only when you open the program manually and start the scan. It is advisable to use one of these on-demand scanners (among which there’s Kaspersky Virus Removal Tool, BitDefender Free Edition and SuperAntiSpyware) and only after that run your real-time antivirus tool for a full scan.
5. We’ve chosen Malwarebytes for this virus removal guide. So, the first thing to do is to downlad this on-demand scanner. Now re-connect the Internet to your computer to be able to downlaod the program, install it and update it. In order to protect itself, the malware might not allow you to download this kind of programs. Use another computer to download it and use a CD/DVD or USB flash drive to transfer this program. Disconnect the Internet again.
6. Once you donwload Malwarebytes, run the setup wizard and make sure you update it when the installation completes.
7. Now open the program, select Perform Quick Scan and hit the Scan button. Even if there’s the Perform Full Scan option, it’s recommended to use the Quick Scan option since the scan will detect the malware anyway. You’ll save time by going for this option.
8. If the scan results show no infections found, then you should try one of the other scannrs mentioned above. If it does find infections, then you will have to go to Scan Results, select all the items in the list and then hit the Remove Selected button.
9. Once Malwarebytes removes the infections, it will display the scan log in Notepad. Review it to in order to make sure that Malwarebytes removed each of the items found.Close the Notepad and reboot your PC if MBAM asks you to do so. You should run a full scan again after rebooting in order to make sure that the there’s no infected item left.
10. After you’ve followed the previous steps, you will have to take care of other things. The malware might have damaged your Windows settings and system files. One of these changes point to the Web browser’s homepage. The connection settings might have been changed as well and thus reinfect your computer.
To see if this happened, go to Internet Explorer>Start>Control Panel and then to Internet Options. Make sure you check the Homepage settings, then go to the Connections Tab and hit the LAN Settings button. After this, select Automatically detect settings.
Your computer should now be working properly and should be free of any malware. To avoid this kind of situations in the future, make sure you use a powerful real-time antivirus program.